Terms & Conditions
Please read these terms carefully before using our services or website. Your agreement to these terms ensures a smooth and professional experience.
Last updated: August 2025. These terms govern your use of Kalon Unisex Salon services.
Introduction
Welcome to Kalon Unisex Salon, located in Adampur, Punjab. By using our website, booking our services, or visiting our salon, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Kalon Unisex Salon. If you do not agree with any part of these terms, please do not use our services or website.
Services & Appointments
Appointment bookings can be made through our website, phone, or in-person. We require a 24-hour advance notice for cancellations or rescheduling to avoid charges. For premium services exceeding ₹2,000, a 20% advance deposit is required to secure your appointment. No-shows or cancellations within 24 hours may result in forfeiture of the deposit. We reserve the right to reschedule appointments due to unforeseen circumstances, with advance notice provided to clients.
Pricing & Payments
All service prices are displayed on our website and in-salon menu boards. Prices are subject to change without prior notice, though any changes will not affect services already booked. We accept cash, credit/debit cards, UPI payments, PhonePe, and Google Pay. Payment is due at the time of service completion unless prior arrangements have been made. Additional charges may apply for premium products or extended service duration.
Refunds & Cancellations
Refunds are considered on a case-by-case basis and typically apply only to unused services or products. Advance deposits are refundable only if cancellation is made 12 hours prior to the appointment. Services that have been partially or fully rendered are generally non-refundable. In cases of client dissatisfaction due to service quality issues, we offer complimentary corrective services or store credit within 48 hours of the original service.
Client Responsibilities
Clients must disclose all allergies, medical conditions, current medications, and previous chemical treatments that may affect our services. Failure to disclose relevant information may result in adverse reactions for which the salon cannot be held responsible. We expect all clients to maintain respectful behavior and adhere to salon etiquette. Inappropriate conduct may result in service termination without refund.
Products & Shipping
Our upcoming online store will offer professional-grade beauty products. Shipping within India typically takes 3-7 business days. Returns and exchanges are accepted within 15 days of purchase for unopened products in original packaging. Damaged products must be reported within 24 hours of delivery with photographic evidence. Shipping costs for returns due to client preference are borne by the customer.
Limitation of Liability
Kalon Unisex Salon is not responsible for allergic reactions or adverse effects if clients fail to disclose relevant medical information or allergies. Our liability is limited to the cost of the service provided. We are not liable for any indirect, incidental, or consequential damages. Clients acknowledge that all beauty services carry inherent risks, and results may vary based on individual factors.
Intellectual Property
The Kalon brand name, logo, website content, service descriptions, and all proprietary materials are protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our brand materials is strictly prohibited. Client testimonials and photographs taken at our salon may be used for marketing purposes unless explicitly declined in writing.
Changes to Terms
Kalon Unisex Salon reserves the right to modify these Terms and Conditions at any time without prior notice. Updated terms will be posted on our website and take effect immediately upon posting. Continued use of our services after changes indicates acceptance of the revised terms. We recommend checking this page periodically for updates.
Contact Information
For questions regarding these Terms and Conditions or any aspect of our services, please contact us at contact@kalonlounge.com or call 0181 4508491. Our customer service team is available during business hours to assist you. You may also visit us in person at our salon in Adampur, Punjab, during operating hours.
Contact Summary
Email: contact@kalonlounge.com
Phone: 0181 4508491
By using our services, you acknowledge that you have read and understood these Terms and Conditions. These terms are subject to change, and your continued use of our services constitutes acceptance of any updates.
Beauty Beyond Skin
Adampur, Punjab 144102